Terms of service

Welcome to She & Co Collective. By accessing or purchasing from our website (www.sheandcocollective.com), you agree to the following Terms of Service. Please read them carefully before using our site.

1. General Information

This website is operated by She & Co Collective (“we,” “us,” or “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the site constitutes acceptance of any changes.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your region, or have consent from a parent or guardian to use this site.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not transmit any worms, viruses, or destructive code through our website.

Violation of any of these Terms will result in an immediate termination of your access to our Services.

3. Products and Pricing

All prices listed on our website are in [your currency, e.g. GBP / AUD / USD].
We reserve the right to modify prices or discontinue products at any time without notice.

We make every effort to display our jewellery as accurately as possible; however, we cannot guarantee that your device’s display will accurately represent color, size, or texture.

As our pieces are handcrafted or sourced from external suppliers, slight variations in color, shape, or finish may occur.

4. Payment

We accept payments through secure third-party payment processors (e.g., Shopify Payments, PayPal, etc.).
By purchasing, you agree that your payment information is valid and authorized for use.

5. Shipping

Processing times are stated on each product page.
Once shipped, we are not responsible for delays, loss, or damage caused by the courier.
You are responsible for ensuring that your shipping address is entered correctly at checkout.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on eligibility and procedures.

7. Faulty or Damaged Items

If your item arrives faulty or damaged, please contact us within 48 hours of delivery at sheandcocollective@outlook.com with photos and your order number.
We will arrange a replacement or refund in accordance with our Return Policy.

8. Intellectual Property

All content on this website, including images, logos, and text, is the property of She & Co Collective and is protected by copyright laws.
You may not copy, reproduce, or distribute our materials without express written consent.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products or services.
By purchasing from She & Co Collective, you agree to use all jewellery items responsibly.

11. Contact Information

For questions about the Terms of Service, please contact us at:
📧 sheandcocollective@outlook.com
📱 Instagram & TikTok: @sheandcocollective